Botanica Basics does not test it's products on animals nor do we ask others to do so for us. We do not sell in countries that require it.

© 2018 Botanica Basics LLC

 COHE   Coalition of 

Handcrafted Entrepreneurs

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Terms

Botanica Basics makes Handmade Soap and Bath & Body Products. Except for soap, most products are made when ordered.
 
First Time Order: 20 day lead time to ship (TTS).
Re-orders require a 10 day lead TTS.
 
If an item is out of stock, Retailer will be notified and items will be back ordered unless otherwise requested. Back orders will be shipped at Botanica Basics expense.
 
Prices are subject to change without notice

In order to sell Botanica Basics products you must be verified as a retail seller. We ask standard, relevant business information, including Retail Tax Id #. We will not share, rent, sell or distribute this information to anyone outside our company except when legally required to do so. Orders may be placed on this website or by email.  Email orders will be sent a PayPal Invoice for payment. You do not need to have a PayPal Account to pay.

Botanica Basics does not not engage in competition with it's Authorized Retailers. The prices listed on our retail websites and our in-person sales venues reflect our prices only. Authorized Retailers are free to set their own prices and to market sales and promotions and to make price adjustments according to their needs and requirements.
 
 
PAYMENT AND SHIPPING

Payment is in US Dollars Only: VISA, MC, DISC, AMEX through our Secure Merchant Processor or through PayPal.  A PayPal Account is not required to pay with PayPal. We are not set up to do Net terms.

All orders are shipped Prepaid only. Retailers pay all shipping charges. Local Orders (within a 40 mile Radius of Bolivar MO) will be Hand Delivered. We will set up your Account for that. All US (lower 48) Orders over $300.00 ship FREE. 
 
Orders containing only Soap Bars are shipped USPS Priority Mail. Orders containing any  jars, tubes, bottles or Gift Set products will be shipped Fed Ex.
 
If an any product is delivered damaged, you must contact us within 48 hours of delivery. Please retain the damaged item(s) and packaging so that an even exchange can be made. Please take pictures of the damaged items and damaged packaging as pictures are required by both USPS and FedEx. 
 
 
STORAGE, DISPLAY AND PROMOTIONS

Handmade Soap, Bath & Body and Natural Cosmetics should be displayed and/or stored out of direct sunlight in a cool, dry environment. Testors should be kept closed to avoid product contamination and degradation.

From time to time, Botanica Basics creates specials promotions and "Limited Editions" comprised of "gift sets", "gift baskets", "combination sets" and "sampler sets". Authorized Retailers will be sent either a product flyer, an email or web links to view these specials and may purchase them at wholesale at their descretion.
 
From time to time, Botanica Basics creates signage, placards, information sheets and brochures. These will be supplied to the retailer at no charge. We will also display, mention and promote retailers name and location(s) throughout our various internet, social, written and broadcast medias and any venues were Botanica Basics is appearing "in person", i.e. business
expos, trade shows, festivals, fairs, craft shows, etc.

 
RETURN/EXCHANGE POLICY
 
ALL SALES ARE FINAL.
Do to the numerous local and state Boards of Health plus Federal health, sanitation and safety regulations, we are unable to take returns of products. We do however, strive for 100% satisfaction and will work with you -and your customers- for a satisfactory resolution. Thank you for choosing Botanica Basics Handmade Soap to fill your customers' needs for handmade soaps and natural bath & body. You'll be happy to tell your customers to Rejoice and live in your skin again!